Contact Us

Questions about your order, or about using Intelli Pods? We're here to help, Monday to Saturday, 10am–6pm IST.

WhatsApp / Phone: +91 91 471 443 87
Email: consumercare@ecojoyworld.com
Instagram: @ecojoy_world

Imported & marketed by:
Harbour Stone and Grow Trading LLP
1, Dr. Sudhir Bose Road, Kidderpore, Kolkata, West Bengal – 700023
GSTIN: 19AARFH6478G1N

Grievance Officer: consumercare@ecojoyworld.com · +91 91 471 443 87. We acknowledge complaints within 48 hours.

For order issues, please include your order number so we can help faster.

Contact EcoJoy

Real people in Kolkata, Monday to Saturday. WhatsApp, email or call — we answer every message.

WhatsApp

+91 91 471 443 87
Message us for order help, dosage questions or a replacement. Fastest reply on working days.

Chat on WhatsApp

Email

consumercare@ecojoyworld.com
For orders, deliveries and product questions. We reply within one working day.

Email us

Phone

+91 91 471 443 87
Monday to Saturday, 10am–6pm IST. Closed on public holidays.

Call us

Instagram

@ecojoy_world
Laundry tips, new packs and offers. DMs answered on working days.

SEND A MESSAGE

We'll come back to you within one working day

Please include your order number if your question is about an order, and a photo if a pack arrived damaged. It gets you a faster answer.

Company details

Imported & marketed by
Harbour Stone and Grow Trading LLP
1, Dr. Sudhir Bose Road
Kidderpore, Kolkata, West Bengal – 700023
India

GSTIN: 19AARFH6478G1N
EcoJoy is a registered trademark. Country of origin: China.

Support hours

Monday to Saturday, 10am–6pm IST
Closed Sundays and public holidays

Messages received outside these hours are answered on the next working day. Orders are dispatched within 1–2 working days.

Complaints

If something hasn't been resolved, write to our Grievance Officer:

Designation: Grievance Officer
Email: consumercare@ecojoyworld.com
Phone: +91 91 471 443 87
Harbour Stone and Grow Trading LLP, 1, Dr. Sudhir Bose Road, Kolkata – 700023

We acknowledge every complaint within 48 hours and aim to resolve it within one month, in line with India's consumer e-commerce rules.

Most answers are already written down

Dosage, delivery times, safety and returns — all covered in the FAQ.

Read the FAQ